SalesPad RMA simplifies return management by providing a centralized repository for all return types—Credit, Advanced Cross Ship, Replace, and Repair & Return—within SalesPad or GP. Teams can quickly locate, view, and edit RMAs using any searchable field, accelerating response times and enhancing customer satisfaction. User-defined fields allow tracking of key RMA details, while the system resolves fragmented data and eases customer concerns. As shown in the interface example, SalesPad enables fast access to both open and historical returns, streamlining processes and reducing service friction.

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