Ebook

Return Merchandise Authorization

Return Merchandise Authorization

Pages 1 Pages

ServiceNow automates and simplifies Return Merchandise Authorization (RMA) by using prescriptive workflows to manage asset repairs, replacements, and returns. This eliminates manual tracking, speeds up IT service delivery, ensures accurate asset records, and provides real-time visibility into the entire RMA process—reducing errors and improving operational efficiency for businesses handling faulty or broken products.

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