HR and Benefits teams face rising employee expectations shaped by the Experience Economy, where immediacy and personalization are key. Employees often struggle with complex benefits, limited guidance, and financial stress, leading to poor choices and disengagement. Conduent’s AI-driven solutions, including the Life@Work platform and its GenAI assistant Conni, deliver personalized, interactive support, streamline processes, and improve decision-making. By integrating AI, automation, and data insights, organizations can cut costs, boost satisfaction, and create human-centered, digital-first benefits journeys that enhance employee wellbeing and strengthen employer-employee relationships.

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