Case Study

AI-driven support and sustainable IT solutions

AI-driven support and sustainable IT solutions

Pages 4 Pages

Unisys empowered a global technology company to enhance digital collaboration across 15 campus sites by deploying comprehensive digital workplace solutions. These include a Next-Generation Service Desk available in four languages, on-site Field Services with dispatch centers in over 30 countries, and end-to-end Hardware and Software Asset Management. Unisys also managed Microsoft 365 solutions, including Teams, to streamline communication. This approach reduced IT service costs and delays, eliminated technology barriers, and proactively prevented incidents, boosting employee productivity and supporting innovation with enhanced IT efficiency and support experiences.

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