This ebook presents a structured maturity model to help healthcare organizations align strategy, technology, operations, and analytics around people-centric principles. It outlines five key attributes: strategy, technology, people processes, process outcomes, and data visualization. The guide emphasizes digital transformation, workforce management roadmaps, executive sponsorship, and change management to reduce burnout and improve care delivery. By integrating WFM and HCM data and focusing on measurable performance metrics, healthcare leaders can evolve from siloed systems to collaborative, insight-driven operations. The model provides a roadmap for sustainable operational excellence centered on workforce wellbeing.

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