RSA’s Managing Identity Risk in the Hybrid Workforce ebook outlines four steps to address evolving risks. First, increase identity assurance by moving beyond passwords to MFA or passwordless options with conditional access. Second, improve governance through automated provisioning, access reviews, and strict entitlement controls for a diverse workforce of employees, contractors, and gig workers. Third, manage insider threats and digital workers by using analytics, behavior monitoring, and close oversight of bots and AI accounts. Finally, build a human firewall with ongoing training, gamification, and cultural change to strengthen awareness and resilience.

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