This white paper by Taylor Healthcare emphasizes the need for robust, multichannel communication systems in healthcare amid regulatory shifts. It outlines how effective communication improves patient understanding and engagement while supporting compliance and cost efficiency. Key evaluation areas for vendors include content clarity, streamlined processes, and strong data security. The paper urges CMOs to adopt partners with scalable, secure IT infrastructure, healthcare experience, and multichannel capabilities. Enhanced communication helps reduce waste, improve outcomes, and adapt to the digital transformation in modern healthcare.

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