Essential practices for project portfolio management (PPM) involve strategies and tools to ensure successful outcomes in new technologies, processes, and services. PPM helps organizations achieve high ROI by effectively managing resources, aligning work with strategic goals, and adapting to market changes. This ebook introduces PPM, addressing common frustrations and highlighting necessary tools and practices. Modern projects are complex, often requiring methodologies like Agile or DevOps. Effective resource management, including capacity, capability, and utilization, is crucial. ServiceNow's Strategic Portfolio Management (SPM) solution aids in prioritizing goals, managing resources, and delivering insights for optimal project and product outcomes.

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