This e-book highlights four ways insurers can transform group benefits administration with data and analytics: creating transparency with partners, accelerating design and innovation, exceeding customer expectations, and driving operational excellence. Case studies show Optum Health unifying siloed data to improve efficiency and engagement, while Cigna used Tableau to integrate data across 550 provider organizations, improving affordability and care. By consolidating data into a single platform, insurers can uncover trends, enhance plan design, streamline operations, and deliver personalized, customer-centric benefits experiences that boost participation and growth.

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