Four Game-Changing Strategies for Transforming the Patient ExperienceReaching and engaging your population is one of the most challenging components of patient-centered care. Despite the challenges, there are compelling reasons to strive for engagement. Healthwise | Four Game-Changing Strategies for Transforming the Patient Experience 2Patient engagement has been defined in a variety of ways. Most now agree on this definition: The understanding of one’s role in the care process and having the knowledge, skill, and confidence to manage one’s health and health care and engaging in resulting behaviors such as obtaining preventive care or participating in regular physical exercise. 2 A growing body of evidence shows that actively engaged patients experience higher qua

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