Client Story Engaged Public A scalable solution for value-based benefit design Electronic workflows and decision aids streamline engaged benefit design The Challenge Our client, Engaged Public, needed to enhance the implementation strategy of its innovative, value-based benefit program called Engaged Benefit Design (EBD). A previous pilot of this program showed encouraging results, but the process for delivering and tracking the use of decision aids (a key component of EBD) was cumbersome and labor-intensive. + Physicians had to go outside their electronic health record (EHR) system to find and order patient decision aids. + Patients had to spend extra time in the clinic because they had to view the decision aids on-site. + Employers had to rely on a paper trail to determine if

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