The Winter 2022/2023 edition of ECI Empower highlights how SMBs can future-proof their businesses through cloud adoption, adaptability, and leadership development. Articles stress passing leadership to Gen Z by prioritizing diversity, purpose, and mentoring, while debunking myths about cloud expense and security, showing industry-specific solutions offer flexibility and cost savings. Cloud-based business management software enhances productivity, resilience, and customer experience, especially in uncertain times. Case studies of Bergin Fruit and Nut Company and NCT Plumbing demonstrate how ERP and Bolt software enabled rapid pivots, efficiency gains, and sustained profitability.

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