BCOS Office Technologies CUSTOMER SUCCESS STORY Business Management Software Plays Key Role in Company’s Growth OVERVIEW BCOS Office Technologies bcosinc.com Angleton, TX Before BCOS Office Technologies installed e-automate ® field service software from ECI, operations were haphazard at best. The business lacked structure and activities were mostly reactive. Whatever client request or sales demand was front and center at any moment took precedence and determined activities at the Angleton, Texas-based Xerox ® and Konica Minolta ® dealership. “In 2002 when we went live with e-automate we were like most dealers— disorganized and wondering how to get our growing company under control,” recalls Hershel Haskins, Vice President of Operations. “Everything was manual, and we just nee

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