New Relic’s December 2024 DEM eBook emphasizes the need for a unified, AI-powered Digital Experience Monitoring strategy to manage today’s complex digital ecosystems. Traditional point solutions fall short due to fragmented views and reactive responses. A modern DEM approach must monitor the full stack, capture comprehensive data, and leverage AI for rapid resolution. Key capabilities include RUM, session replay, synthetic and mobile monitoring, and proactive issue detection. This integrated strategy enhances performance, resilience, and user satisfaction—driving ROI, reducing disruptions, and enabling seamless, always-on digital experiences.

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