The e-book discusses how organizations can deliver an effective digital workplace that supports hybrid and remote employees. It highlights challenges caused by rushed digital adoption during the pandemic, such as cybersecurity risks, shadow IT, and low user adoption. SoftwareOne proposes a structured approach focusing on Microsoft 365 optimization through managed services, advisory support, and business value add-ons. Core areas include unified communications, security, cost control, backup, and adoption management. Case studies from Citywide, Komatsu-Mitsui, and Sportradar show improved collaboration, reduced costs, and stronger security. The goal is to help companies modernize IT and enable productivity-driven transformation.

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