The case study describes how the International Orthodox Christian Charities (IOCC) partnered with SoftwareOne to modernize operations through Microsoft 365 implementation and digital workplace adoption. Facing challenges in security, collaboration, and data sharing across global offices, IOCC leveraged Microsoft Teams, SharePoint Online, and Intune to enhance communication, streamline file management, and secure devices. The transformation improved efficiency and cybersecurity, enabling IOCC to respond faster to crises like the war in Ukraine. With SoftwareOne’s support, IOCC achieved greater collaboration, real-time coordination, and better data-driven impact reporting for its humanitarian missions.

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