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Digital Experience (DX) For Dummies®, NICE Special Edition

Digital Experience (DX) For Dummies®, NICE Special Edition

Nice
Pages 36 Pages

Digital Experience (DX) is pivotal for future Customer Experience (CX) and Employee Experience (EX) strategies. With AI advancements, businesses can enhance CX, EX, and reduce costs, boosting revenue. This book explores how digital-first experiences shape CX and EX, offering advice for CX, DX, or customer success leaders to create exceptional experiences.

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