Capgemini’s Data-Powered Operations Transformation (DPOT) framework integrates AI, Gen AI, and advanced analytics to optimize business functions like finance, supply chain, and customer service. DPOT enables real-time insights, predictive modeling, and smarter decision-making, leading to 15–22% working capital improvement and 40% reduction in service costs. It boosts customer satisfaction, operational efficiency, and carbon tracking while minimizing data risks. The approach emphasizes value over data volume, cross-functional integration, and sustainability-focused, AI-enabled transformation.

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