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Customer Experience is broken. Learn how to bridge CX gaps using AI.

Customer Experience is broken. Learn how to bridge CX gaps using AI.

Sprinklr
Pages 22 Pages

This eBook discusses the breakdown in customer experience (CX) caused by fragmented data and outdated technology. It highlights the need for a unified, AI-powered customer service solution to meet modern customer expectations for quick, personalized, and seamless support across channels. The guide emphasizes leveraging AI to improve response times, automate workflows, and empower agents, ultimately bridging the CX gap and enhancing customer satisfaction.

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