Ebook

Common Services Data Model (CSDM) Primer

Common Services Data Model (CSDM) Primer

Pages 7 Pages

The Common Services Data Model (CSDM) is a standardized framework introduced by ServiceNow to enhance consistency and efficiency across workflows within the organization. By providing a common set of definitions and relationships for service-related data, CSDM helps organizations streamline their operations and improve data quality.

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