Card Risk Office from Fiserv helps financial institutions manage card fraud risks by combining predictive analytics and decision-management technology. It offers three service tiers—Essentials, Advisor, and Select—each providing increasing levels of support. Essentials includes fraud scoring, case notifications, and basic fraud rules. Advisor adds custom consulting, rule-authoring, and monthly reports, while Select offers advanced tools like dark web analysis, AI-driven fraud scoring, and real-time rule deployment. The service helps reduce fraud exposure, enhance cardholder satisfaction, and improve risk management through proactive monitoring and expert guidance.

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