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Build lasting connections with new patient

Build lasting connections with new patient

Tebra
Pages 2 Pages

To build lasting connections with new patients, clinicians must maximize quality time—65% of satisfaction stems from empathy, yet most visits last just 13–24 minutes. Tebra suggests automating staff tasks like scheduling and intake, preparing in advance, and using scribes to reduce distractions. Engage patients with eye contact, curiosity, and validation. Addressing emotional and clinical needs boosts satisfaction—43% would switch doctors for better listening. These strategies reduce burnout, improve retention, and grow practice revenue.

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