Workforce analytics is crucial for modern government agencies in the U.S. to address challenges like digital transformation and staffing shortages, especially in digital and cyber skills. KPMG emphasizes the importance of using employee data for strategic decision-making to enhance mission delivery, improve recruitment, retention, and productivity, and prepare for future workforce needs. Integrating systems and utilizing analytics helps predict retirements, fill skill gaps, and improve diversity and inclusion efforts. Effective workforce analytics requires high-quality data, the right technology, and analytical knowledge to make informed decisions and plans for addressing workforce challenges.

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