Ebook

AutomationEdge Conversational IT

AutomationEdge Conversational IT

Pages 4 Pages

AutomationEdge Conversational IT transforms IT support into a single-pane, AI-powered experience integrated with chat channels like MS Teams and Slack. It automates service fulfillment and ticket resolution, offering self-service, proactive notifications, and agent assistance. The platform scales on demand, reducing employee wait time by 90% and automating 50% of tickets end to end. It supports 250+ IT skills and connectors, enabling seamless integration without new tech stacks. Recognized for hyperautomation, AutomationEdge helps organizations boost productivity, improve customer satisfaction by 75%, and create new revenue channels through conversational AI.

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