Zoho CRM has been a perfect fit A business transforms the way they track customers and equipment COMPANY PROFILE INDUSTRY Telecommunications TYPE B2B SIZE 1-10 employees COMPANY CRM CRITERIA Customization Zoho Creator Workflow Automation In 1999, Chester Hull saw a major opportunity in the consulting industry. As an ordinary consumer, Hull began to take notice of how frequently he was put on hold when calling companies for support, inquiries, or product information, and how often the experience was relatively unpleasant. “How long will I be on hold for? Why is the ‘hold music’ so awful? When will I reach a real person to talk to?!” Hull seized the opportunity to address this common customer pain and started his company Prosound, to alleviate this pain. His goal was to work with compan

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