Zoho CRM Delivers Immediate ROI For Transportation Company “ Standardizing our sales process makes it so much more sustainable for long-term growth.” COMPANY PROFILE INDUSTRY Logistics and Supply TYPE B2B SIZE 51-200 employeesRobert Peck is the VP of Business Development at Load Delivered, a Chicago-based company facilitating transportation of freight in the US. “One challenge in our kind of business,” he says, “is balancing our new customer acquisition efforts with the process of farming business from existing clients. As soon as we integrated Zoho CRM, we found that it dramatically decreases the challenge factor in this process.” Load Delivered has a vast and complex customer network (about 30,000 trucking partners) scattered throughout the country. And that’s not the extent of i

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