Founder Nick Swinmurn started Zappos in 1999 after his frustration with mall shopping convinced him that there had to be a better way to find the shoes you want in the color you want and in the right size. Tony Hsieh came on board and made Nick’s vision a reality, and propelled the company to over $1 billion in annual gross merchandise sales. Hsieh’s commitment to maintaining the energy, innovation, and community feeling of a start-up earned the company a place on Fortune magazine’s annual list of Best Companies to Work For in both 2009 and 2010. Customer overview Zappos found eSkill. It started with just a typing test, but eSkill’s wide range of testing products, ease of use, and compelling price point, as well as the ability to customize content, made a longer-term partnership

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