Case Study Nuance Dragon Desktop Solutions Dragon speech recognition Youth Villages increases counselor retention by reducing documentation time using Dragon ® Youth Villages, a leading private non-profit organization, is dedicated to helping children with serious emotional and behavioral problems and their families live successfully. Youth Villages’ 1,600 counselors and support staff help more than 12,000 children each year from locations in 40 cities across 10 states and the District of Columbia. Dedicated to helping troubled youth overcome their challenges in the least restrictive setting—preferably their own homes—Youth Villages’ family counselors have a stressful and demanding job. Challenge Helping troubled youth is a stressful and demanding job requiring long hours

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