Happiest Minds Technologies assisted a non-profit organization in enhancing the end-user experience and reducing operational costs by transitioning to a modern, secured IT infrastructure. The solution included seamless service desk management, infrastructure relocation, enhanced security (SSO, MFA), and end-user lifecycle management. The end-to-end service covered directory services, messaging, and unified communications, supporting 4000+ users. The project ensured improved security, user experience, and business strategy alignment through the deployment of modern technologies, such as the ELLIPSE platform and updated antivirus solutions. The transition was fully remote and optimized for cost-efficiency.

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