Case Study Global Data Center Operator Gains a Trusted Partner for Managed Infrastructure Services and End-User Support The client The client is the largest data center real estate investment trust in the world, first established more than 15 years ago. It operates more than 200 data centers across 15 countries and five continents. The company is a leader in green building and renewable energy while providing first-in-class performance for customers in all industries. The challenge: Prepare for growth, consolidate providers, and enhance the end-user experience Facing an aggressive growth plan, the client’s IT organization realized the need for more standardization and integration. IT processes and management needed to be further streamlined to control costs throughout the company’

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