Overview Working with local governments, this integrated highway service provider designs and operates highway solutions across the United Kingdom. It repairs potholes and streetlights, cuts back overgrown trees, grits icy roads, clears blocked drains, and reapplies lane lines that have deteriorated. Unlike a typical contractor, the company’s employees work in clients’ offices and partner with local government staff to identify and repair roadway problems. The company is always working to improve efficiencies in these processes. Business challenge “One way we discover roadway issues is through reports from the public,” says a business solutions architect with the company. “A few years ago, someone might call to tell us there was a massive pothole located ‘down along High Street

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