Case Study

Workbooks Helps Palagan Increase Productivity, Tighten Processes And Gain Greater Visibilility

Workbooks Helps Palagan Increase Productivity, Tighten Processes And Gain Greater Visibilility

Pages 4 Pages

INCREASED PRODUCTIVITY TIME SAVINGS MORE EFFICIENT PROCESSES “CUSTOMER EXPERIENCE IS BECOMING A MAJOR DIFFERENTIATOR AND WORKBOOKS HELPS US PROVIDE A BETTER EXPERIENCE FOR OUR CUSTOMERS.” INTRO Established in 1975, Palagan specialises in the manufacture of customised high performance polythene packaging. Its products include furniture packaging, pallet covers, heavy duty sacks, and a range of tubing and sheeting. It sells directly to industry and has hundreds of customers, almost all of which are in the UK. With an annual turnover of around £12 million, it was in 2007 acquired by Plastic Capital, a group of half a dozen firms all specialising in some niche aspect of plastics. Adam Priestley is Business Development Manager, a wide- ranging role encompassing marketing, IT, operat

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