Case Study: Work-Out, Productivity Improvement This Case Study summarizes a year-long engagement during which Gagnon Associates helped a global client significantly improve productivity by using the GE Work-Out Process: The Company A 700MM+ worldwide maker of large-scale mining machinery and equipment. The Problem Caught between low demand growth for original equipment and emerging new competition, the Company struggles with legacy issues of high costs and underutilization, while lagging industry counterparts on key measures such as profitability, inventory turns, quality, etc. New CEO seeks to improve the Company’s standing and financial position by launching a global change process focused on productivity improvement and cost-effectiveness in all aspects of the business. The Approach

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