Case Study: Cost- Reduction/Productivity Improvement The following Case Study shows how Gagnon Associates’ approach to Change Management and Business Process Improvement reduced costs and improved productivity for this global client: The Company A 700MM+ worldwide maker of large-scale mining machinery and equipment. The Problem Caught between low demand growth for original equipment and emerging new competition, the Company struggles with legacy issues of high costs and underutilization while lagging industry counterparts on key measures such as profitability, inventory turns, quality, etc. New CEO seeks to improve the Company’s standing and financial position by launching a global change process focused on cost-effectiveness and productivity improvement in all aspects of the business.

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