This SAP case study, featuring Winterhalter Gastronom GmbH, details their challenge with manual accounting, particularly managing diverse customer payments and workload fluctuations. Winterhalter, a manufacturer of industrial warewashers, sought to automate these daily operations, which were time-consuming and prone to issues during staff absences. By implementing SAP Cash Application with SAP Services and Support, Winterhalter successfully reduced their accounting team's manual workload. They gained concrete added value, efficiently processed higher volumes with existing staff, and swiftly acquired experience using artificial intelligence to streamline their financial processes. The solution enabled their accountants to focus on more strategic, higher-value tasks, enhancing overall operat

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