PUBLIC Novy Impuls-50, trading as Utkonos, is one of Russia’s leading online grocery retail and delivery companies, offering more than 40,000 high-quality food products. Increasing delivery volumes and associated vehicular-traffic infringements during the COVID-19 pandemic led to more time-consuming work, as staff needed to manually process regulation documents and forms. Utkonos therefore sought a way to integrate the information systems and Internet portals involved and automate the repetitive operational tasks so that its employees could instead focus their efforts on strategic activities. How Can Intelligent Automation Tools and Expert Support Help Transform Daily Operations? Picture Credit | Customer Name, City, State/Country. Used with permission. By automating time-consumi

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