Case Study

Why JAMS picked Crownpeak’s cloud-native DXM platform to empower digital transformation

Why JAMS picked Crownpeak’s cloud-native DXM platform to empower digital transformation

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JAMS, the world’s largest private alternative dispute resolution provider, chose Crownpeak's cloud-native Digital Experience Management (DXM) platform to drive its digital transformation. Facing limitations with its legacy CMS, JAMS needed a faster, more flexible solution. Crownpeak DXM enabled JAMS to relaunch its global web presence in just seven months, far ahead of schedule. Key benefits included quadrupling site traffic in three years, doubling mobile traffic, faster page publishing, and improved collaboration. Crownpeak's AWS hosting ensured robust performance and security, while SaaS eliminated infrastructure overhead, allowing JAMS to focus entirely on its transformation goals with unmatched agility.

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