Texas Mutual, the leading workers’ compensation insurer in Texas, transformed its digital operations with Crownpeak DXM and DQM. Facing challenges with a slow, IT-dependent legacy system, they transitioned to a cloud-native CMS to improve efficiency, accessibility, and quality. With Crownpeak, Texas Mutual achieved a 25x boost in production efficiency, a 25% increase in site traffic, and reduced homepage exits by 10%. The team gained full control over content management, achieving benchmark scores: 10/10 for accessibility and SEO and 9.9/10 for usability. This transition saved time, reduced IT reliance, and enhanced the user experience.

Join for free to read