Healthgrades, a leading consumer healthcare brand, selected Crownpeak DXM and AWS to modernize its Consumer Experience Platform, enabling over 1,500 healthcare organizations to deliver exceptional digital experiences. Their legacy platform hindered scalability and security compliance, critical for a highly regulated sector like healthcare. Crownpeak’s SaaS model provided automatic upgrades, best-in-class security, and AWS hosting with 99.99% guaranteed uptime. This platform supports website management, personalization, and scalability without additional IT overhead. The result was improved reliability, security, and flexibility, ensuring Healthgrades could deliver top-tier multichannel digital experiences and build patient loyalty.

Join for free to read