Why Cornerstone Increasing Net Promoter Scores and Establishing Brand Consistency

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The first TGI Fridays opened in 1965 in New York City and had more than $1 million in revenue in its first year. Now owned by Carlson Restaurants, TGI Fridays is known worldwide for its fun, casual atmosphere and innovative cuisine. To ensure a consistent “In Here, It’s Always Friday” experience to guests in 60 countries, TGI Fridays must be diligent about delivering great service across all 900 restaurants. According to Paul Rumsey, vice p

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Why Cornerstone Increasing Net Promoter Scores and Establishing Brand Consistency

Why Cornerstone Increasing Net Promoter Scores and Establishing Brand Consistency

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