Computer Technology Solutions, an MSP in North Mankato managing 2,000 endpoints, switched from ConnectWise Automate to NinjaOne due to Automate’s complex setup, outdated interface, and multiple issues. After spending over 20 hours on implementation with limited success, CTS sought a more efficient solution. NinjaOne’s intuitive platform simplified deployment and management, enabling their experienced technicians to quickly learn on the job. This switch improved operational efficiency, streamlined IT management, and enhanced overall service delivery for their clients.

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