GSDSolutions, an MSP in Mountain View, California managing 1,200 endpoints, switched from Atera to NinjaOne to streamline operations and reduce costs. Director of IT Services Mark Andres emphasized that legacy RMMs like ConnectWise and Kaseya require dedicated technicians just to manage the tools, adding unnecessary expenses. NinjaOne’s efficient, user-friendly platform eliminated this need, enabling GSDSolutions to deliver customized, high-value services without passing extra costs to clients. This shift improved technician productivity and simplified client onboarding and management.

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