When people need access to public services – they expect a rapid response at precisely the point when they need help
When people need access to public services – they expect a rapid response at precisely the point when they need help
4 PagesCase study creating seamless services for societies in transition Assisted by MyCity from Atos, cities like Vienna are adopting new ways to deliver a better service, higher quality care and more transparency while cutting costs and minimizing bureaucracy. Connecting people, places and processes Societies are undergoing rapid transition. New technologies and multi-channel communications have created so many more ways to access the key services we all depend on to run our lives. As citizens, our expectations have never been higher. Whether we need to contact our local council, healthcare provider, crime unit or finance lender, we want to feel valued. We demand easy access to information, guidance and answers, how and when we want them. Wherever and whenever we need help
