When It Comes To Its Customers, Koozai Leaves Nothing to Chance and Achieves a 96 Percent Client Retention Rate
When It Comes To Its Customers, Koozai Leaves Nothing to Chance and Achieves a 96 Percent Client Retention Rate
2 PagesSugarCRM 10050 N Wolfe Rd, SW2-130 Cupertino, CA 95014 Tel: +1 408.454.6900 Fax: +1 408-873.2872 info@sugarcrm.com www.sugarcrm.com As Koozai experienced rapid growth—adding high-pro?le clients such as University of Cambridge, Mobile Phones Direct, and diversi?ed technology company 3M—the ?rm had increasing dif?culty tracking customer interactions across sales and marketing. Previous deployments of Salesforce.com and Microsoft Dynamics CRM didn
