Digital Transformation to Help Connect With Customers and Improve the Business Cycle

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Arconvert, a leading manufacturer in self-adhesive materials, has adopted digital transformation to enhance customer connections and streamline business operations. Facing challenges with disparate data systems and offline processes, Arconvert implemented SugarCRM to centralize data and automate marketing, thereby improving customer service and business agility. This transformation has led to more efficient sales processes, optimized logistics, and a unified customer experience, aligning business processes with customer needs and enabling better business cycle management.

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