WHEN COVID-19 CHANGED EVERYTHING, ANIMAL HOSPITAL OF LAKE VILLA USED WEAVE TO MANAGE THEIR PRACTICE IN A NATIONAL CRISIS.
WHEN COVID-19 CHANGED EVERYTHING, ANIMAL HOSPITAL OF LAKE VILLA USED WEAVE TO MANAGE THEIR PRACTICE IN A NATIONAL CRISIS.
2 PagesWHEN COVID-19 CHANGED EVERYTHING, ANIMAL HOSPITAL OF LAKE VILLA USED WEAVE TO MANAGE THEIR PRACTICE IN A NATIONAL CRISIS. Animal Hospital of Lake Villa + Weave Veterinary Hospital Lake Villa, Illinois Get together. | getweave.com CHALLENGE + Lake Villa’s top animal hospital needed to change way they did business overnight. To continue providing the best service possible they had to rethink everything. RESUL TS DECREASED TIME ON PHONES, TEXTING COMMUNICATION AND TEXT-TO-PAY HAVE PUT MORE TIME IN EVERYONE’S HANDS, WHILE STILL PROVIDING AWARD WINNING CUSTOMER EXPERIENCES. PHONE CALLS AND POSTCARDS IN THE MAIL WERE NO LONGER THE NORM. TEXTING AND PAYMENTS OPENED UP ALL KINDS OF POSSIBILITIES. PHONE BILLS, IN-HOUSE CELL, MULTIPLE LINES ALL ADDED UP TO BEING MORE THAN WEA
