Plantation Animal Clinic Weave Unify Industry Vet Like many veterinary offices, Plantation Animal Clinic needs to manage hundreds of varied communications each day. This only increased during COVID, when they were managing patient flow by allowing customers to drop their pets off from the parking lot. But with only a limited number of staff and phone lines, and with all communication done over the phone, they quickly reached a point where they were missing calls and creating a poor customer experience since customers could not get through to them over the phone. With Weave, they’ve replaced all their quick-and-easy communications with SMS, dramatically increasing office efficiency. Even better, with the Weave mobile app, they’ve eliminated the need for their doctors

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