Case Study

Southwest Airlines mitigates outages by standardizing configurations

Southwest Airlines mitigates outages by standardizing configurations

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Southwest Airlines uses Red Hat Ansible Automation Platform to automate network configurations, ensuring consistency, scalability, and minimizing outages across its 120+ airports. Automation saved at least 5 months in building NAC configurations, accelerated network device updates, and reduced human error. The team standardized setups with a "golden configuration," cutting setup time to 20 minutes per device. Ansible also supports rapid Cisco IOS upgrades and enables engineers to focus on innovation. Southwest plans to expand automation use cases, implement Infrastructure as Code, and explore AI-driven Ansible Lightspeed for further efficiency.

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