Critical Issue Wheeler’s business is all about providing high levels of service to their heavy equipment customers. Its managers need timely access to information in order to make critical decisions quickly. The business intelligence (BI) software used to provide this information accesses vast quantities of data and then “slices and dices” it in ways that allow Wheeler’s managers to spot important issues that demand attention. These BI processes can consume considerable disk I/O bandwidth and processor resources. As a result of their data-intensive nature, when BI applications run on production systems they can impair the performance of other business applications.Traditionally, these applications were run on a separate server, against nightly or weekly snapshots of production

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