Avanade supported Volksbank’s AI-driven transformation by collaborating to introduce generative AI, intelligent chatbots, and Microsoft Copilot for Microsoft 365 to around 600 employees. Through targeted educational sessions and workshops, Avanade helped enhance employee productivity and customer service while aligning with Volksbank’s values of social responsibility and sustainability. This partnership enabled the bank to successfully integrate AI-powered ways of working across its cooperative network, empowering staff and improving operational efficiency.

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